We've gathered answers to the questions we hear most often from customers. If you can't find what you're looking for, just get in touch.
Usually 3-6 weeks pass from the free measurement to installation — it depends on the chosen model and the factory's current production schedule. We always confirm the exact timeframe when we prepare your quote.
Yes. Measurement, advice and preparing a quote cost nothing and come with no obligation.
In many cases, yes — through the Czyste Powietrze programme. You'll find details on our funding page, and we'll let you know if your situation qualifies when we prepare your quote.
Warm (three-layer) installation additionally seals and insulates the joint between the window and the wall, eliminating thermal bridges. It costs more than traditional installation but provides better air-tightness and is often required when settling funding grants.
Yes, removing the old joinery and tidying up the work area are standard parts of our installation service.
MS products come with a multi-year manufacturer's warranty, and our installation is covered by our own service warranty. Exact terms depend on the product chosen — we'll go through them when preparing your quote.
Yes — we regularly carry out projects in Germany, including in Berlin and Neubrandenburg. Communication and documents can also be handled in German.
Free measurement, expert advice and a quote — in our showroom, by phone, or online. We serve customers in Szczecin and the region, as well as in Germany (Berlin, Neubrandenburg and surrounding areas).
